I spent 18+ years running operations — field service, dispatch, and contact centers — before I ever shipped production software. I'm currently Head of TX Operations for Mac Septic, which means I still carry a real phone line and a real crew schedule every day. Burns Bright Studio exists because I got tired of software that was clearly built by someone who had never run the business it was supposed to help.

Every system I sell, I build, ship, and run myself. No account managers, no offshore dev team, no handoff between the person who pitched the project and the person who has to make it work when something breaks at 11pm on a Saturday. If you call, you get me.

The 39-product portfolio at projects.ecbtx.com is not a marketing gallery — it's the working proof. It documents every system I've shipped, what stack it runs on, and what it does in production, so a client or a hiring team can verify the claims instead of taking my word for them.

Burns Bright Studio's client work and the wider product portfolio serve the same purpose whether you're a prospective client or a hiring manager: they show real, shipped, production systems rather than a resume's description of them. Start with the Mac Septic case study for the CRM + AI voice agent build, or browse the full portfolio for the complete list of 39 shipped products.

Download the resume (PDF) or email directly.